With the New Year right around the corner, it’s tradition to take time to reflect on the past, present and future. Think about your technology… “Oh, the new floppy discs just arrived.” “Do they have free Wi-Fi on the plane?” “We’re going to have to push back our meeting. I have a 5:15 on Saturn…

What do you think of when you hear that the server/network/system is down? Is it customer dissatisfaction, loss of productivity, your bottom line? It should be all three of these. Luckily, you can take proactive steps to minimize the cost of downtime. But it can be tricky if you don’t have the essential expertise and…