Blogs

  • tekdoc
  • No Comments

5 Technologies You Need to Power Your Remote Workforce
1100 733 tekdoc

Working from Anywhere Has Never Been Easier  

 

In a tech-driven world where digital is king and consumers are demanding transparency and reliability, working from anywhere becomes crucial to the success of your business. But the IT challenges that come with working remotely are intimidating, and you’re not always sure how to get started. Managed services is your answer, and here are five ways managed services can help get you started:

  1. Mobile/Wireless/Endpoint Protection | Accessing confidential information from personal devices is all well and good as long as they’re kept safe. From theft to phishing emails, personal devices create opportunities for cybercriminals to obtain your customer’s data. With endpoint protection services, you gain a multi-layer security approach to ensure your laptops, tablets and mobile devices are safe.
  2. Server & Network Management | Protecting your business begins at the core—your network. Working remotely, you need the ability to work on encrypted documents and files from the server, but also, to monitor and maintain a distributed IT infrastructure. With server and network management, you gain a secure connection to your network, so you can access encrypted files and other crucial data while maintaining a multi-location network connection.
  3. Office 365 | Working with your team is one of the toughest challenges of the remote workforce. With Office 365 services, you gain access to advanced applications including Skype for Business, Word and Excel. You’ll collaborate with team members—from any mobile device—in real-time on a single document and converse using Skype.
  4. UC & VoIP | Meetings are a large part of your day—you need tools that allow you to continue the conversation away from the office. Unified Communications and VoIP make conversing easier with call conferencing features and reliable call connectivity. By using your IP address instead of a physical phone, you can call into a meeting from any of your devices.
  5. Cloud Hosting | Connecting with your team is increasingly difficult without a single source for projects and ongoing files. With cloud hosting, your network, servers, applications and critical documents are encrypted and hosted from a single location. This makes it easier for your team to work from multiple locations and a variety of devices.

Whether you’re working from an airplane terminal or from the comfort of your favorite coffee shop, working remotely is easier than ever with a managed service provider. As your partner, we’ll provide managed services designed to make your life easier without raising your operating costs.

 

Contact us today to learn about our other services, and how we can help you safely work from anywhere.

pci compliance
  • tekdoc
  • No Comments

Is PCI Compliance Just Too Complex?
1600 937 tekdoc

Turn on the screen, open the newspaper or scroll through social media and you’re sure to see a headline of another cyber hacking or breach of security. Why? Many businesses are extremely susceptible to data breaches and the worst part – it’s at their customers’ expense. Take a look at these three major data breaches from the past and the heavy fallout:

  • Home Depot – Malware infected Home Depot’s point-of-sale systems resulting in 56 million credit cards compromised.
  • Chipotle Mexican Grill – Hackers used malware to gain access to customers’ credit card information that affected roughly 2,250 restaurants.
  • TJX Companies – More than 45 million credit card numbers were stolen from TJ Maxx, Marshalls and HomeGoods over a period of 18 months before they were able to detect and halt the breach.

Here’s the kicker, these breaches could have been avoided through PCI compliance. Inadequate software solutions and policies created a major gap in security for Home Depot, and the use of antivirus software failed to monitor the network for unusual behavior. The case of the Chipotle hacking could have been avoided with stronger security measures and better monitoring systems. And, reports show TJX companies failed to comply with nine out of the twelve PCI requirements.

So, if hackings are on the rise and businesses know they’re vulnerable, what’s going on? Is PCI compliance just too complex?

PCI is comprised of 12 security requirements, and while the number of businesses achieving full compliance with their annual review reached a record of 55.4 percent last year, nearly half of companies fall out of compliance within a year. Once you’ve reached compliance, the challenging part is maintaining it. You need routine testing and the ability to recognize and remediate any issues quickly.

The truth is, PCI compliance isn’t too complex – you just need a dedicated expert who understands the requirements. We don’t want you to become the next big headline of another data breach, the consequences are too great. We can help. Contact us today for your free, no-obligation PCI compliance audit. Your customers will thank you.

assess before 2018
  • tekdoc
  • No Comments

3 Things To Assess Before 2018
960 578 tekdoc

With the New Year right around the corner, it’s tradition to take time to reflect on the past, present and future. Think about your technology… “Oh, the new floppy discs just arrived.” “Do they have free Wi-Fi on the plane?” “We’re going to have to push back our meeting. I have a 5:15 on Saturn and can’t make it to Mars on time.”

The New Year presents big opportunities to dream big and set goals that you work towards tirelessly. This year, we want to help you make a big resolution that you can keep – making your technology work for you, not against you. Here are three things you should assess to prepare for the New Year:

1. Infrastructure:
A lot can change in the year, and the same goes for technology. Your infrastructure must be reliable, secure and scalable to keep up with current trends and new innovations.
Are you getting the most from your IT infrastructure?
Do you have the right combination of technology solutions to meet your needs?
Are you confident you have room to scale as you grow?

If you’re shaking your head, it might be time to take a close look at where your infrastructure can improve.

2. Cloud:
Cloud is a big player in technology because of the added benefits of reliability, manageability, mobility and more security. But as far as assessing your current cloud solutions, here’s some things you should think about:
Are you out of storage space?
Do you need more bandwidth?
Is it time to renew any application subscriptions?

If you haven’t implemented some form of cloud into your business model, you’re already a few steps behind your competition. Maybe you should start your New Year’s resolution by adding a cloud strategy to your 2018 plan.

3. Security:
This past year was a big reminder that you need to be prepared for anything – cyberattacks, floods, hurricanes and fires. While you may not have been directly impacted, you don’t want to suffer the consequences if something happens in the upcoming year.
Do you have a business continuity plan?
If your servers went down right now, could you access your data?
Are you actively protecting your email, applications and networks from cyber criminals?

This is just the tip of the iceberg when it comes to evaluating your security. If you’re looking to greet the new year with confidence, it might be best to get a complete security and vulnerability assessment.

By taking the time to assess your infrastructure, cloud and security, you’ll be able to ring out the old and ring in the new for good times ahead. If you’re not quite sure where to start, we’d love to extend a helpful hand by taking a look at your technology and talking strategy to make 2018 the best year yet. Contact us today.

minimize it downtime
  • tekdoc
  • No Comments

Three Ways Your Managed Services Provider Minimizes IT Downtime
800 533 tekdoc

What do you think of when you hear that the server/network/system is down? Is it customer dissatisfaction, loss of productivity, your bottom line? It should be all three of these. Luckily, you can take proactive steps to minimize the cost of downtime. But it can be tricky if you don’t have the essential expertise and time needed to manage your IT.

That’s why you hired a managed services provider (MSP)—to be the one-stop solution to all your IT related challenges. We provide you with a variety of solutions that keep your systems optimized and minimize downtime. Let’s take a look at the top three things we do for you.

1. Customized Business Continuity Planning
You can let out a sigh of relief knowing that if something goes wrong you have a team of tech experts in your corner. As your trusted IT partner, we learn how your business operates, analyze your current system, determine your business continuity needs and create a customized plan to maximize uptime. Plus, we make it easy to access your data when an IT outage does occur.

2. Cloud Computing Solutions
Moving your important data and documents to the cloud gives you quick and easy access to them should your server go down. But, the migration of all that data can be time-consuming and complicated. We make the process of migrating your data to the cloud as simple as possible while improving efficiency and lowering costs.

3. On-Demand IT Support
IT challenges don’t work on a schedule. You can’t waste time searching for solutions after hours when a single hour of downtime could cost you more than $100,000. That’s why we offer on-demand IT support, so you can get the solutions you need, when you need them.

You’re serious about minimizing downtime. That’s why you partnered with us. We want you to get back to work knowing that even if the worst-case-scenario happens, you’re just a phone call away from having your system back up and running. Let’s get started today.

  • 1
  • 2
Enter your
text here
Top