As technology progresses, we’re finding new ways to keep all of our devices connected for a seamless user experience. This idea is called the Internet of Things (IoT), and it works for more than just computing devices – it also includes mechanical and digital objects.
From microwaves, washing machines and lamps to televisions, projectors and security systems, connecting your technologies is a powerful concept. Gartner predicts that IoT will be a $1.9 trillion industry by 2020. So, what do you need to know to take advantage of this trend to grow your business?
The Good
The IoT helps you track behavior in real-time and enhances situational awareness, but what does that actually mean for you? Imagine it’s 6 pm, and you’re cooking dinner while listening to music. You connect your mobile device to your surround-sound television. Your technology keeps track of your activity, and IoT uses that information to analyze what you’re doing, viewing or listening to in real-time. Using that data, you’ll gain a customized experience. You skip a slower song, and your devices react by adjusting algorithms to produce fewer slow-tempo songs. Now, imagine how you can use IoT to enhance your customer’s experience. You can use the data you collected to figure out when their technology needs updated or to identify breaches based on location and trends.
The Bad
It’s important to note that the more devices connected to the Internet, the more vulnerable your information is to unauthorized users. By connecting your mobile device to your home security system, your business’s Wi-Fi, your email and more, you open up a variety of entry points for hackers and other cyber criminals to access and manipulate your systems. But, even the bad isn’t all bad – a reliable IT partner can keep your endpoints protected by multiple layers of security.
The Integration
When considering an IoT approach, you need to ask yourself a few questions:
- What are the goals of my business?
- What is my realistic budget?
- Which solutions make the most sense for my business?
- Should I integrate technology all at once or in stages?
A managed service provider can help you answer these questions while ensuring IoT devices are properly integrated and secured. Integration begins with identifying your needs, determining which solutions work best for your business needs, then deploying those solutions, testing services post-deployment and protecting your endpoints.
Adopting the IoT approach impacts your business significantly. The vast amount of data and services available can shape your daily workflow. For more information on how IoT can affect your business, or to start implementing IoT, contact us today. We’ll help you work through the good, the bad and the integration.